Eligibility

Users must be at least 18 years of age to access or use our services. By using our services, you confirm that you meet this requirement.

Users must possess a valid form of identification if required by law or requested by our chauffeurs or representatives.

Reservations and Bookings

Booking Process: Reservations can be made via the Website, email, or phone. Full payment or a deposit may be required to confirm a booking.

Booking Confirmation: A confirmation will be sent via email upon successful booking. Users are responsible for verifying the details in the confirmation.

Changes and Cancellations:

Changes to bookings are subject to availability and must be requested at least 24 hours before the scheduled service.

Cancellations made more than 24 hours before the scheduled service may incur a cancellation fee. Cancellations within 24 hours of the scheduled service may result in a full charge.

Refunds, if applicable, will be processed within 7-10 business days.

Pricing and Payments

Pricing: All prices are listed on the Website or provided via a custom quote. Prices are subject to change without prior notice. Additional charges may apply for tolls, parking fees, or extra stops.

Payments: Payments must be made via approved methods listed on the Website, such as credit/debit cards or bank transfers.

Late Payments: Late payments may result in service cancellation or additional fees. Users are responsible for ensuring payment is completed prior to service commencement.

Customer Responsibilities

Users must provide accurate and complete information when making a booking, including pickup and drop-off locations and preferred timings.

Users must adhere to all local laws and regulations during the provision of our services.

Users are responsible for any damages caused to vehicles due to negligence or misconduct, including but not limited to spills, smoking, or vandalism.

Users must notify MFChauffeurs promptly in the event of changes to their itinerary.

Chauffeur Conduct

Our chauffeurs are trained professionals committed to ensuring a safe and pleasant experience. Users must treat chauffeurs with respect and comply with their instructions during the trip.

Chauffeurs reserve the right to terminate the service if users exhibit abusive, illegal, or unsafe behavior.

Chauffeurs will adhere to traffic laws and prioritize safety over speed or shortcuts, even if requested otherwise by users.

Limitations of Liability

MFChauffeurs is not liable for delays caused by factors beyond our control, such as traffic, weather, or road closures.

We are not responsible for lost, stolen, or damaged personal belongings left in the vehicle.

Our maximum liability for any claim is limited to the amount paid for the affected booking.

Users are advised to purchase travel insurance for added protection.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

MFChauffeurs ensures that personal data is processed in compliance with applicable data protection laws.

Termination

MFChauffeurs reserves the right to terminate or suspend your access to our services for violations of these terms or any applicable laws.

Users who engage in fraudulent activities, abuse, or misconduct may face permanent bans and legal actions.

Governing Law

These terms are governed by and construed in accordance with the laws of Manchester/UK. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Manchester/UK.

Amendments

MFChauffeurs reserves the right to update or modify these terms at any time without prior notice. Changes will be effective upon posting on the Website.

Users are encouraged to review these terms regularly to stay informed of updates.